Privacy Policy
We value your privacy at CliffCanvasBrisk
Information We Collect
When you reach out to us for corporate bouquet arrangements or gift services, we collect information you share willingly. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also gather payment details when you place orders, though processing is securely handled by our payment partners.
For our corporate clients, we may obtain additional business data such as company registration information, preferred delivery timelines, and budget requirements in order to tailor our service to your business.
Our website automatically gathers certain technical details when you browse. This includes your IP address, browser type, device information, and how you navigate through the site. We use this data to improve site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.
We also use information to improve our services and the website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better support the business community in Netherlands.
Information Sharing and Disclosure
CliffCanvasBrisk values your privacy and does not sell your personal data to others. We share information only as needed to deliver our services or as legally required.
We may share essential information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the services they provide to us.
We may disclose information when required by law, a court order, or a government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat your personal data security as a priority and deploy suitable technical and organizational safeguards to shield it. This involves safe data storage, encrypted communications, and restricted access to personal information inside our company.
Secure Storage
Personal data is kept in protected systems with access restrictions and ongoing security monitoring.
Encryption
Data in transit is encrypted to guard information as it travels between your browser and our infrastructure.
Limited Access
Access is granted only to staff who require it to deliver services.
Although we employ robust security measures, online transmission methods cannot be completely secure. We continually update our security practices to address emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. In accordance with applicable laws, you may request access, correction, deletion, or limitation of how your data is used.
To exercise these rights, reach out to us via the contact details at the policy’s end. We will respond within a reasonable period as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal duties. Retention times differ by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order data: around 3 years after last service contact
- Payment transaction records: about seven years for tax and accounting needs
- Website analytics data: roughly two years and two months for service enhancement analysis
- Marketing preferences: Until you opt out or two years of inactivity
Cookies and Web Tracking
We utilize cookies and related technologies to boost your browsing experience and gain insights into how visitors interact with our site. Cookies help us recall your preferences and assess website performance.
You can manage cookie preferences through your browser settings. However, turning off certain cookies might impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.
External Links
Our site might include links to third-party sites or services. This privacy policy covers only CliffCanvasBrisk and our website. We are not accountable for the privacy practices of external sites.
We encourage you to review the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect updates in our practices, services, or legal obligations. When substantial changes occur, we'll update the "Last Updated" timestamp at the top of this policy.
Please take a moment to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please contact us.
Contact Us About Privacy
CliffCanvasBrisk Privacy Team
Bloemenstraat 12, Amsterdam
Amsterdam, Netherlands 1012 AB
Email: info@cliffcanvasbrisk.bond
Phone: +31 20 123 4567
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within seven business days.